Our Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not, our Returns Policy is designed to make the process straightforward.
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Eligibility for Returns​
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Damaged or Defective Items: If your book arrives damaged or with a printing/manufacturing defect, please contact us within 7 days of receipt for a replacement or refund.
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Digital Products: Due to the nature of digital downloads (PDFs, e-books, etc.), we cannot accept returns or offer refunds once the file has been delivered. If you encounter issues accessing your digital product, please reach out to us for assistance.
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Conditions
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Returned items must be in their original packaging and free from wear, writing, or damage.
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Customers are responsible for return shipping costs unless the item was damaged, defective, or incorrect upon arrival.
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Refunds will be issued to the original payment method within 5–10 business days after we receive and inspect the returned item.​
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How to Start a Return
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Email us at sealightstudiorpg@gmail.com with your order number and reason for return.
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We’ll provide instructions and a return address.
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Pack the book securely and ship it back.
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Contact Us
If you have any questions about our Returns & Refunds Policy, please reach out to us at sealightstudiorpg@gmail.com.
